L.E.BilletAssociates, LLC

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At LEBA, every engagement is customized to your firm's needs and priorities.  Working on a project basis, we help clients in the following area (see tabs):

• Client Management and Communications Strategies
• Staff Development Founded on Expertise and Specialization
• Business Development Tools
• Organizational and Data Management Practices

With these elements, we create processes and pathways to advance a customer-centric culture. We help to improve the customer experience and empower staff with tools to improve customer service. Customer service is integral to your business growth strategy.  Long term, it helps to reinforce your firm's competitive advantage, leads to client and staff retention and increases your firm's profitability. 

We work with younger firms that will benefit from better business development practices early on; middle stage firms that need assistance formulating the next steps to expand; and with more mature firms looking for ways to re-energize their businesses and boost revenue.  We work with your firm’s existing resources. We work with minimum disruption to your on-going business. And we work on a project basis to strategically target the most important issues.

                                      LEBILLETASSOCIATES@GMAIL.COM  /  201-390-5506